Shipping policy

Shipping Policy

Last Updated: [2026]

Order Processing

Orders are typically processed within 3-10 business days.

Processing time may be longer during holidays, promotions, or peak seasons.

Delivery Time

Estimated Delivery Time:

USA: 7-25 business days

Europe: 10-30 business days

These delivery times are estimates and not guaranteed.

Customers will receive tracking information after their order is shipped.

Shipping Delays

SOIEN is not responsible for delays caused by:

Customs inspection, carrier disruption, weather conditions, public holidays, force majeure events

If your package is lost in transit, please contact us immediately for assistance.

Contact Information

Email: yan206699@outlook.com